Hello! Today, we're introducing an interview with Mr. Hyeongjin Jang, the Senior Manager of the IT team at DYPNF, a leader in the industrial equipment sector. Since its founding in 1996, DYPNF has grown into the number one company in Korea and one of the top three globally in the material processing system field, thanks to its proprietary technology development of powder transfer systems.

 

*Powder Transfer System refers to an eco-friendly transfer system using air energy, primarily used to transport petrochemical products and various forms of powder. It is a low-speed, high-density transfer system that preserves the original shape of the transferred products to prevent quality degradation, minimizes dust generation during transport, simplifies processes, and reduces environmental costs. For example, in petrochemical plants, polymers like polyethylene (PE), polypropylene (PP), and polyvinyl chloride (PVC) are made into rice grain-like forms and supplied to other companies, with DYPNF designing, manufacturing, and supplying the required transfer systems.

 

DYPNF provides the most efficient production environment in industrial sites with solutions that meet customer demands, world-class eco-friendly transfer systems, extensive experience and know-how in large-capacity transfer systems, and advanced technology in plants, environment, and instrumentation.

 

Recently, DYPNF achieved another innovation by implementing Destiny ECM, Cyberdigm's document centralization system.

 

Through an interview with Mr. Hyeongjin Jang, who is responsible for the company's IT systems, we learned why DYPNF adopted this system and the results achieved from its use. He explained that after feeling the limitations of the NAS-based folder access control, the need for integrated document management for the headquarters and subsidiaries became apparent, leading to the adoption of Destiny ECM.

 

With Destiny ECM, DYPNF has been able to thoroughly manage security threats such as document leakage and ransomware, and collaboration through document sharing has been significantly strengthened. He also generously shared tips on improving corporate infrastructure. Shall we find out more?

 

✔ DYPNF’s Challenges

Limitations in management, such as folder access permissions (NAS management)
The need to integrate document management and work environments across headquarters and subsidiaries
Protection against internal and external threats, such as data leakage and ransomware
Enhancing collaboration through document sharing

 

✔ Achievements of Implementing Destiny ECM

Secure internal document management through file-specific access control
Unified work environment by managing all documents from headquarters and subsidiaries, integrating 23.2 million documents
Effective prevention of data leakage and external threats through secure drive and local disk control functions
An average of 39,000 document views and uses per month

 

DYPNF Document Centralization Implementation Story

 

Today, we introduce Mr. Hyeongjin Jang, the IT Team Leader at DYPNF. He oversees the management, maintenance, and establishment of IT resources, including those for the headquarters and subsidiaries. Since joining DYPNF, he has led the IT infrastructure setup following the relocation to the Magok office and successfully spearheaded the ECM (Enterprise Content Management) implementation project. Let's hear more about his experiences and challenges.

1. What made you realize the need to adopt a document centralization solution?

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I first considered implementing the ECM (Enterprise Content Management) system in June 2021, when I joined DYPNF. Even before I joined, there was already a recognized need within the company to improve and upgrade the overall IT system, with the adoption of a document centralization system being the highest priority.

 

The management already understood the importance of document centralization. They believed it was essential to adopt it for various reasons, including enhanced security, increased collaboration efficiency, and the integration of the document usage environment. Upon joining, I quickly realized the limitations of the NAS-based file server management method. Although folders were created per project, managing folder access permissions, user registration, and deletion tasks were manual, with only one person handling these responsibilities.

 

In such an environment, efficient document management was difficult, and protection against external threats like data leakage or ransomware was insufficient. Thus, I strongly felt the need for a document centralization system, and since it aligned with the management's needs, we were able to start the project right away. The core focus was on integrated document management for the headquarters and subsidiaries, protection from threats like ransomware, and establishing a document-sharing system to strengthen collaboration.

 

Fortunately, I was well-acquainted with Cyberdigm, a reliable partner, which made the system selection and implementation process smooth. The management's needs and the system's features aligned well, enabling us to achieve the goals of protecting DYPNF's information assets and enhancing work efficiency.

 

2. Why did you choose Cyberdigm's document centralization system, Destiny ECM?

 

The reason for choosing Cyberdigm's document centralization solution, Destiny ECM, was clear. The biggest reason was the system's stability and functionality. Having previous experience with this system, I was confident that its implementation and setup would be smooth.

 

Cyberdigm is a company with a long history and tradition, particularly known for its deep expertise in document centralization systems. They are not a company that merely follows trends but rather one that has specialized in the field of document centralization, which instilled a high level of trust. Their expertise and reliability made them stand out among domestic software options.

 

Destiny ECM, in particular, is not just a document management system but an integrated solution that includes features like personal storage control. In my previous company, we used a separate solution like 'MyGuard,' but Destiny ECM combined all these features into one system, making it even more attractive.

 

Of course, functionality was the top priority, but brand and cost-effectiveness were also important factors. In the process of ruling out foreign solutions and seeking the best domestic solution, we determined that Cyberdigm offered value that justified the choice.
 

If you had to choose among the three main factors: 1. functionality, 2. price, and 3. brand, which influenced your decision the most?

Functionality was the top priority, followed by the brand. I considered Cyberdigm to be the best among domestic solutions, and in terms of cost, it wasn’t significantly more expensive than others. I felt the difference in cost was justified by the value it provided.

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3. Were there any challenges during the implementation of the document centralization solution?

 

There were several challenges and hurdles during the implementation of the document centralization solution. In the process of adapting to a new industry and sector, I had to incorporate a lot of input from the field rather than just leading the project. It required careful consideration of the document classification system, project management methods, numbering rules, and the depth of folder structures. Additionally, it was a significant challenge to establish a unified management model that included both the headquarters and subsidiaries.

 

Nonetheless, I take great pride in the fact that the system is now well established and operating smoothly. The thorough consideration we put into structuring the classification and enhancing practical usability resulted in a highly satisfactory outcome. However, I do have some regrets that it would have been better if we had added a structure where user folders could be linked with project folders, allowing for independent management of materials regardless of organizational structure.

 

 

Destiny ECM Usage Experience

 

4. Can you explain the current usage of DYPNF’s system?

 

DYPNF’s document centralization system is currently being utilized very actively. The system was launched in April 2022, and as of the end of July 2024, about 23.2 million documents have been registered. In terms of document viewing and usage, there has been a noticeable performance, with over 900,000 documents viewed and referenced, and an average of 39,000 documents being viewed monthly over the past five months.

 

From a storage perspective, we initially migrated approximately 17 million documents during the file server migration, processing around 20 terabytes of data. Currently, this has increased to 56 terabytes, nearly three times more than at the time of migration.

 

Recently, to further enhance server and storage stability, we completed the establishment of storage redundancy.

In this process, I am grateful for the proactive support from Cyberdigm, the MCCS company, and the Cyberdigm technical support team. Given the nature of server work, tasks often needed to be done on weekends or holidays, and their prompt response during those times was very helpful. Additionally, the director and sales team also provided strong support, ensuring smooth system operations.

5. Which features do you frequently use or find useful in your work?

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One of the features I frequently use is the Windows File Explorer. Since it provides the same environment as the traditional Windows File Explorer, document registration and editing are seamless. I also often use the URL sharing feature, which allows documents to be shared in link form. This feature is very useful for safely distributing documents internally and externally within the company, and for easy document access and collaboration within the team. The secure drive function is also frequently utilized, particularly the local disk control feature, which ensures that only designated programs can be used. This has played an important role in strengthening document security and data management.

 

(1) Windows File Explorer

Cyberdigm’s document centralization solution provides an environment identical to the familiar Windows File Explorer. This consistent user interface allows immediate use without the need for additional learning or adaptation, enabling users to continue their existing Windows File Explorer experience seamlessly.

 

(2) URL Sharing for Easy Document Access and Collaboration

The URL sharing feature enables team members to easily access specific documents. Sharing documents in link format makes collaboration smoother and reduces unnecessary file transfer processes.
 

(3) Enhanced Document Security with Security Drive
The security drive feature ensures the safe protection of important documents. By controlling the local disk to allow only designated programs, unauthorized copying or leakage of sensitive data is effectively prevented.
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(4) Application Usage Restriction through Local Disk Control

The local disk control function allows users to set specific applications that can be used. This prevents the use of unapproved programs in the company and strengthens information security.

 

(5) Compatibility with Various Programs

The programs most frequently used include MS Office, Hangul, PDF file viewers, image editing tools, AutoCAD, and Inventor. The system is compatible with various programs, allowing stable use of all the tools necessary for work.

 

What types of files are frequently generated in your work?

The programs most frequently used are primarily MS Office, Hangul, and PDF file viewers. Additionally, 2D/3D CAD programs like image editing tools, AutoCAD, and Inventor are also widely utilized.

6. What has changed the most in your work since adopting the document centralization solution?

 

The most significant change since adopting the document centralization solution is the firm recognition that all of the company’s information assets are integrated into the document centralization system. Employees now recognize the document centralization system as the most crucial system in the company, with 170 out of 290 users on average being active daily. It has truly become the most important system.

 

It took about 3 to 4 months for users to adapt to the document centralization solution. The number of document registrations increased sharply from this period, which I attribute to prior planning and thorough preparation. The formation of a task force team and careful preparation for the file server migration allowed for a smooth transition without significant issues. I believe that the consultations we had with Cyberdigm beforehand were particularly helpful.

 

How did you handle user guidance?

We collaborated with Cyberdigm to select the necessary sections from various manuals and created a company-specific user manual tailored for DYPNF. Based on this, we conducted employee training and distributed the manual. We also focused on informing the managers of each business division and team, ensuring that the system was smoothly propagated in the field. This systematic approach greatly helped users quickly adapt to and utilize the system.

 

7. What advice would you give to other companies considering implementing Destiny ECM?

 

If your company is considering adopting a document centralization solution, it’s essential to carefully assess your company’s environment. Only by thoroughly understanding your environment can the new system fit perfectly, like a well-tailored suit. If you decide to implement the system based solely on its name recognition or reputation without fully understanding your environment, it will be difficult to respond effectively when problems arise later.

 

I have some experience with document centralization solutions, and although there were times I wished for certain features, I believe that the system’s selection process was smooth because it was a well-informed choice. My advice would be to choose a company with extensive experience and history, like Cyberdigm. Cyberdigm is the original, the pioneer. By adopting a trusted system, you avoid wasting time reviewing other software, and with Cyberdigm being the top among domestic solutions, if you organize the cost-effectiveness aspect well, you won’t regret the decision post-implementation.

 

Also, I would advise you to consider system redundancy during the initial implementation. It is crucial for stable operations. Another point to consider is storage capacity. I recommend securing more than three times the total storage capacity currently in use. This includes the total storage being transferred from local PCs and file servers. Preparing in this way will prevent any issues related to storage capacity in the future.
 

"Cyberdigm has extensive experience and history; it is the original, the pioneer. By adopting a trusted system like theirs, you save time reviewing other software. It’s the top domestic solution, so if you organize the cost-effectiveness aspect well, you won’t regret it post-implementation."

<Excerpt from an interview with Jang Hyung-jin, Business Leader>

8. How satisfied are you with the document centralization solution on a scale of 1 to 10?

 

If I were to rate the document centralization system, I would give it 8 out of 10. The majority of users are satisfied and actively utilizing the system, but there are still a few complaints from some users. These issues are not widespread, but there may be users who experience inconvenience yet do not voice their concerns. Therefore, these issues resonate more with me.

 

Recently, I have also communicated these issues to the maintenance and technical support teams. Although I believe that the issues reported via email or phone are well-recorded, I would appreciate it if more attention could be paid to issues that have been reported in the last six months.